Refund Policy

Last updated: October 14, 2026

Pro Lifetime: 14-day refunds

If Media Saver Pro does not work for you, you can request a refund of a lifetime license within 14 days of purchase. The refund is the amount you paid minus non-refundable payment and refund processing fees.

Pro Monthly and Pro Yearly: prorated refunds

Subscriptions can be cancelled anytime through Lemon Squeezy; cancelling stops future renewals and Pro remains active until the end of the current paid period.

If you request a refund within 14 days of a subscription payment, you receive a prorated partial refund. We deduct the daily rate (the payment amount divided by the number of days in the billing period) for each started day of use, with a minimum of one full day, even if Pro was used for only a minute. Separately, non-refundable payment and refund processing fees are also deducted. The refund is therefore the amount paid, minus the daily-rate deduction, minus processing fees; the subscription is then ended.

Error logs and defect refunds

If you disable error-log collection and submission, we may be unable to verify technical issues. In that case, refund requests based on product defects may be handled under the standard refund terms (day deduction for subscriptions and non-refundable processing fees) rather than as a defect refund. Mandatory local consumer rights still apply.

Immediate access and right of withdrawal

At checkout, you expressly request immediate access to the digital content and license, and you acknowledge that once the license is delivered or activated you lose your statutory right of withdrawal where the law allows this, for example under EU and UK rules on digital content. Under Korea's Act on Consumer Protection in Electronic Commerce, withdrawal for digital content may be limited once use has begun; the free Lite version is provided so you can try Media Saver before buying.

Your statutory rights

Where mandatory local consumer law requires otherwise, for example EU or UK statutory withdrawal rights, that law prevails over this policy, and nothing here limits those rights.

How to request

Payments are processed by Lemon Squeezy, our merchant of record. Request a refund by replying to your Lemon Squeezy order receipt or by emailing contact@plainyogurtsmoothie.dev with your order number. Refunds are issued by Lemon Squeezy to the original payment method.

Refunds, chargebacks and license revocation

If a refund is issued (including a refund required by local consumer law) or a chargeback is filed, the associated Pro license is permanently revoked. In cases of abusive refund requests or unjustified chargebacks, we may refuse future purchases and license issuance for that customer. The free Lite extension remains usable.

Media Saver Lite

The Lite extension is free, so no payment or refund applies.